Shipping policy

SHIPPING
Please allow 1-3 days for order processing and verification. Items are shipped from our Ohio fulfillment facility every Monday, Wednesday & Friday. The cutoff time for your item to be shipped is 6pm ET of the evening before a Monday, Wednesday or Friday. Items that do not make the cutoff time will be packed in time to go out the next shipment day.

Note: Our fulfillment facility is closed on all major national US holidays.

We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.

In the case of preordered items, they will ship as posted on the item's product page. We are not responsible for delays in shipping caused by our supplier, international/domestic carrier, acts of God, etc.

Orders containing preordered products will ship once the corresponding shipment for the preordered item has arrived plus 1-3 days for order processing. 

We are not responsible for delays in processing, delivery, shipping, changing pickup/delivery times and other services provided by the United States Postal Service.

We cannot and will not change or intercept a package to alter the delivery.

Please note, all online orders are required to have a billing address matching the information associated with the card used during purchase. Addresses that do not comply, will not be processed.

Due to volume, we are unable to combine shipping on multiple orders.